At LRDTV, we strive to provide high-quality digital products that meet your expectations. However, we understand that sometimes issues may arise.
Return Policy for Digital Products
Due to the nature of digital products, we do not accept returns. All sales of digital products are final.
Replacement Policy for Faulty Digital Products
If you encounter any issues with your digital product, please contact our customer support team within 7 days from the date of purchase. We will investigate the issue and, if confirmed to be a faulty product, provide a replacement.
Conditions for Replacement
To be eligible for a replacement, the following conditions must be met:
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The product must be proven to be faulty or not working as described.
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The issue must be reported to our customer support team within [time frame, e.g., 30 days] from the date of purchase.
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You must provide sufficient evidence to support your claim, such as screenshots or error messages.
Process for Requesting a Replacement
To request a replacement, please follow these steps:
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Contact our customer support team via contact email or support chat.
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Provide a detailed description of the issue, including any error messages or screenshots.
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Our support team will investigate the issue and respond with a resolution or replacement instructions.
Refund Policy for Digital Products
We do not offer refunds for digital products. However, if we determine that a product is faulty or not working as described, we may provide a replacement or store credit, at our discretion.
Changes to This Policy
We reserve the right to modify or update this Return Policy at any time, without prior notice.
By purchasing digital products from LRDTV, you acknowledge that you have read, understood, and agreed to this Return Policy.
How’s this revised Return Policy? I’ve made it clear that digital products are non-returnable but eligible for replacement if faulty or not working as described.